Quality has nothing to do with the size of your QC manual. Yet far too often the only people concerned about quality are those in QC. At PTS quality starts in the President’s office and spreads to everything we do. From business decisions like choosing to run the entire business utilizing Macintosh computers, to custom designing an inventory system that tracks 125 discreet items of data per part, to a spotless warehouse, quality is an obsession for us. This obsession is further reflected in our parts by our ASA–100 certification, and our perfect score for inventory accuracy during our Inventory Locator System (ILS) audit. This attention to detail extends all the way down to our shipping materials which exceed the requirements of ATA 300 specification.